For more information, see Microsoft Complete. Microsoft Complete also extends technical support for preinstalled software to the full duration of the extended warranty. Microsoft Complete extends the standard warranty and includes accidental damage protection. If you want additional coverage, including accidental damage coverage, you can purchase Microsoft Complete when you purchase your device or within 45 days of purchase. Technical support provides help and technical assistance for preinstalled software for the first 90 days after purchase. The standard warranty covers hardware defects only and does not provide any coverage for accidental damage. And here what’s the limited warranty means (according to Microsoft): Most Surface devices will come with a one-year limited hardware warranty and 90-days of technical support. Locate the device that needs service, then select Info & support > Start order.įor more detailed info on the service process, see How to get service for Surface or Getting your Xbox device serviced.Microsoft has offered a standard warranty for all your Surface devices, including PC and Surface-branded accessories. On /devices, you can get service for your Surface, Surface accessory, Xbox, or Xbox accessory. How to get service for your Microsoft device
In Device coverage, you'll see what kind of warranty coverage your device has and how much time is left. Locate the device that you want to check the warranty on, then select Info & support. Once you've registered your device, use your Microsoft account to check your Surface warranty or check your Xbox warranty. For help registering your Surface or Xbox, see Manage devices used with your Microsoft account or Getting your Xbox device serviced. Registering your Microsoft deviceīefore you can check your warranty or get service, you may need register your Surface or Xbox to your account. If you have a Surface or Xbox, you can use your Microsoft account to check its warranty and make warranty claims.
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